Parts Specialist

North Prairie, WI · Manufacturing

Parts Specialist / Inventory Coordinator
Respectful Recruiting is a leading recruiting services and HR consulting firm with years of industry expertise in manufacturing. Our client, Zero Zone, has an immediate opening for a Parts Specialist to join their team.
At Zero Zone, you will be a valued member of the Zero Zone team, able to take ownership of your own career path. We believe in hard work, teamwork, collaboration, and respect, and we have grown through dedication to our Purpose: “Preserving customer valuables through refrigeration.” For over 60 years, we have been a leader in refrigeration, and our people are well known for exceptional customer service. We also believe we are the COOLEST coworkers (pun intended)! This is an opportunity for you to make a difference in the refrigeration industry with one of the top leading manufacturers in the country! Come grow with us!!

What You’ll Do as our Customer Service Rep / Parts Order Processing Specialist
Under the direction of the Parts Department Supervisor, the Parts Specialist will be responsible for departmental support with handling customer inquiries via phone, email and in person. Duties are focused on part identification, placing part orders, order status, product information, account status and pricing. Duties may also include part order processing, to include, create and apply wrapping, labels and identifications as required. Stack and arrange products and packs parts into soft sided envelopes, crates, boxes, and cartons. This role will also collaborate and work closely under the moderate direction of senior personnel in the functional area. Understanding the general aspects of the job and a high sense of urgency is required.

Key Responsibilities for our Customer Service Rep / Parts Order Processing Specialist

Skills in Inventory Management
- Moving Parts between locations
- Creating transport tasks accurately amongst the three warehouses
- Maintaining inventory counts
- Trouble shooting inventory issues/Kanban
- Move serialized parts accurately
- Send parts properly marked to the other two warehouses
Packing parts orders in a way that the inventory will not get damaged
Closing parts orders
- Print and sign Picklists
- Add tracking to orders
- Deliver the parts order
Process Work Orders
- Pull/move inventory over to transfer parts from a work order to a parts order
- Deliver Customer order tied to Work Order
Process Return Material Authorizations
Oversee quality of parts being packed
Palletize and ship large order via LTL carriers
Be able to lift at least 50lbs
Maintain proper inventory levels in the Parts Department
Build a small amount of subassemblies
Create shop orders for multistep operations
- Maintain the shop floor workbench for the Parts Department
Manage and keep the backorder log updated
Maintain and respond to emails
Order packaging supplies from UPS and our local suppliers

What We Offer our Customer Service Rep / Parts Order Processing Specialist

Vacation and Personal Hours (after only 30 days!)
Competitive Wages
Comprehensive Benefits Package (medical, dental, vision, life insurance, STD, LTD, AD&D, HSA/FSA, EAP)
401(k) and Profit Sharing
10 Paid Holidays
Flexible Schedules
Casual Dress Code
Wellness Programs and Incentives
Steel Toe Reimbursement
Employee Engagement Programs
One-time Home Computer Reimbursement
And more!